The order will be dispatched within 48 hours of placing the order. The confirmation of the same will be provided to you via SMS and E-mail on your registered Contact number and E-mail address.

In case you are not satisfied with your product, you can return your order. For more details on our Return Policy, please click here (link to return policy page).

After the order has been dispatched, a confirmation SMS and E-mail is sent on your registered Contact number and E-mail address along with the Courier details (Courier Company Name and Tracking ID) which can be used to track your order online

No, the Return Shipping costs will be reimbursed to you after we have received and checked the product. For more details, please click here (link to return policy page).

In case you are not available at the time of Delivery, you can always ask us to reschedule your delivery or inform us if you would like your order to be delivered to your neighbor, friend etc.

Yes, you can click on the ‘Request a Quote’ button if you want Discounted Rates to place Bulk orders.

If you have requested for a Refund, then the amount will be credited to your Bank Account (through NEFT/RTGS/IMPS) in case the payment was made online, within 7 working days of clearance from the Quality Department.

If the order placed was Cash On Delivery (COD), then the amount will be credited in your Toolz4industry account as ToolzCash (Store Credits), within 2 working days which can be used by the customer in future transactions.

For more information on Refund Policy, please click here (link to return policy page).

If you can’t find the right product from the categories of products we offer with the specifications you need, please feel free to contact us so that we can help you out.

The Shipping Methods offered at Toolz4industry are:

  • Cash on Delivery (COD)
  • Express Shipping (Same Day Delivery in Delhi NCR Region)
  • Normal Shipping

The Payment options available at Toolz4industry are:

  • Net Banking
  • Credit Card
  • Debit Card
  • Cash on Delivery (COD)
  • PayPal

Toolz4industry does not offer any Warranty on the products listed on the portal. The Warranty provided by the manufacturer is extended to the customer. The company warranty details can be found on the packaging or their website. Refer to the Customer Satisfaction Guarantee here (link to Satisfaction Guarantee page).

Before dispatch, all the products undergo a thorough Quality Check at our warehouse. Once the Quality Check is completed, the products are packed and dispatched from our Warehouse.

Yes, you can create an Order Sheet for the products you require/order frequently so that you don’t have to spend your time finding them each and every time.

ToolzCash (or Store Credits) have a validity of 21 days from the date of receiving the credits in your Toolz4industry account

You can subscribe to our Newsletter to stay updated about the New Offers & Discounts offered at Toolz4industry.

Yes, you can provide instructions for your Delivery (for example: Whom to deliver the order in your absence, delivery time, etc.) either by calling us or by mentioning your request in the Remarks section at the Checkout.