You can cancel your order before the order has not been processed for shipment. Once cancelled, the complete amount will be refunded in your bank account/Toolz4industry account (as ToolzCash).

Unfortunately, an order cannot be cancelled once the item has been shipped/delivered to you.

Toolz4industry reserves the right to cancel any order(s) under the following circumstances:

  • Incorrect or Incomplete information regarding Customer’s address (Street number, Landmark etc.) etc.
  • In case of wrong product price or specification mentioned on
  • Unavailability of products – In exceptional cases, if a product runs out of stock with the vendor, the order will be cancelled.
  • If the area where the customer is residing is not served by us or does not lie in the Delivery sector of our Logistic Partner, even after placing the order.
  • Suspected fraudulent information.


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